PriceLogic
PriceLogic

The AI Platform for Marketplace Sellers

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Terms of Service

Our terms and conditions

Terms of Service

Effective Date: June 16, 2026

Company: PriceLogic, Inc.
Website: https://pricelogic.ai
Contact: support@pricelogic.ai

These Terms of Service (“Terms”) govern your access to and use of PriceLogic’s websites, applications, APIs, dashboards, software, analytics tools, integrations, reports, artificial intelligence features, and related services, collectively referred to as the “Service.”

By creating an account, connecting a marketplace account, accessing the Service, using the API, or clicking to accept these Terms, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity. In that case, “you” and “Customer” refer to that entity.

If you do not agree to these Terms, do not use the Service.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY, DISCLAIM WARRANTIES, REQUIRE INDIVIDUAL ARBITRATION, AND WAIVE CLASS ACTIONS AND JURY TRIALS. PLEASE REVIEW THE FOLLOWING SECTIONS IN PARTICULAR:

  • Section 1 (Business Use Only) — the Service is for business use only and is not offered to consumers;
  • Section 34 (Disclaimers) — the Service is provided “as is” and “as available,” without warranties;
  • Section 35 (Limitation of Liability) — limits and caps the amounts PriceLogic may owe you;
  • Section 36 (Indemnification) — you agree to defend and indemnify PriceLogic in certain situations;
  • Section 38 (Dispute Resolution and Arbitration) — requires binding arbitration on an individual basis and waives class actions and jury trials.

1. Business Use Only

The Service is intended only for business, commercial, and professional use. It is not intended for personal, household, or consumer use.

You represent that you are using the Service for business purposes and not as a consumer.

2. The Service

PriceLogic provides software tools for ecommerce sellers, brands, agencies, and related businesses. The Service may include features such as:

  • marketplace data aggregation;
  • Amazon, Walmart, Shopify, or other marketplace integrations;
  • sales, inventory, profit, fee, and reimbursement analytics;
  • purchase order and supplier tools;
  • pricing, forecasting, and inventory recommendations;
  • artificial intelligence and automation tools;
  • API access;
  • dashboards, reports, alerts, and exports.

PriceLogic may add, modify, suspend, or discontinue features at any time. We are not liable for changes to or discontinuation of any feature, integration, report, API endpoint, or part of the Service.

3. Account Registration and Security

You must provide accurate, current, and complete account information. You are responsible for maintaining the confidentiality of your login credentials, API keys, access tokens, and connected account permissions.

You are responsible for all activity that occurs under your account, whether authorized by you or not, unless caused by PriceLogic’s gross negligence or willful misconduct.

You must promptly notify us if you suspect unauthorized access to your account, API keys, marketplace tokens, or connected data.

We may suspend or restrict access if we believe your account has been compromised or is being used in violation of these Terms.

4. Authorized Users

You may permit employees, contractors, agents, or other authorized users to access the Service on your behalf, subject to your subscription plan and these Terms.

You are responsible for your authorized users’ compliance with these Terms. Any breach by an authorized user is considered a breach by you.

You must ensure that each authorized user has appropriate permission to access the data and functionality made available through the Service.

5. Marketplace Integrations and SP-API Authorization

The Service may allow you to connect third-party marketplace accounts, including Amazon seller accounts, Amazon Selling Partner API (“SP-API”), Amazon Ads API, Walmart Marketplace, Shopify, or other ecommerce platforms.

By connecting a marketplace account, you authorize PriceLogic to access, retrieve, process, store, analyze, display, and transmit data made available through that marketplace or integration for the purpose of providing, securing, maintaining, and improving the Service.

You represent and warrant that:

  1. you have the right and authority to connect the applicable marketplace account;
  2. you have the right to grant PriceLogic access to the connected data;
  3. your use of the Service complies with all applicable marketplace terms, policies, API rules, and laws;
  4. the connected data does not violate the rights of any third party.

PriceLogic is not Amazon, Walmart, Shopify, or any other marketplace. PriceLogic does not control:

  • marketplace policies;
  • API availability;
  • report accuracy;
  • seller account status;
  • account suspensions;
  • marketplace fees;
  • reimbursements;
  • inventory adjustments;
  • advertising results;
  • listing status;
  • enforcement actions;
  • data delays or data changes.

Marketplace data may be incomplete, delayed, inaccurate, unavailable, or changed by the marketplace at any time.

You remain solely responsible for your seller accounts, marketplace compliance, listings, prices, inventory decisions, advertising decisions, tax obligations, fulfillment decisions, and business operations.

6. No Marketplace Affiliation

Unless expressly stated otherwise, PriceLogic is not affiliated with, endorsed by, sponsored by, or approved by Amazon, Walmart, Shopify, eBay, or any other marketplace or third-party platform.

All third-party names, logos, trademarks, and service marks are the property of their respective owners.

7. Customer Data

“Customer Data” means data, content, files, credentials, marketplace data, business information, product information, supplier information, transaction data, inventory data, reports, prompts, or other information that you submit to, connect to, upload to, or make available through the Service.

You retain ownership of your Customer Data.

You grant PriceLogic a limited, worldwide, non-exclusive license to host, copy, process, transmit, display, analyze, and use Customer Data as necessary to:

  • provide the Service;
  • maintain and secure the Service;
  • troubleshoot issues;
  • generate reports, analytics, forecasts, and recommendations;
  • process marketplace integrations;
  • provide customer support;
  • comply with law;
  • improve and develop the Service, subject to the confidentiality and data-use restrictions in these Terms and our Privacy Policy.

8. Aggregated and De-Identified Data

PriceLogic may create and use aggregated, anonymized, or de-identified data derived from use of the Service, provided that such data does not identify you, your company, your users, or your customers.

PriceLogic may use aggregated or de-identified data for analytics, benchmarking, product improvement, research, security, and business purposes.

PriceLogic will not publicly disclose your confidential business data in a way that identifies you without your consent.

9. Prohibited Customer Data

You may not upload, submit, connect, or process Customer Data that includes:

  • protected health information;
  • government identification numbers unless specifically required and approved;
  • payment card data, except through approved payment processors;
  • sensitive personal data not required for the Service;
  • unlawful content;
  • malware or malicious code;
  • data you do not have the right to provide;
  • data that violates marketplace policies or third-party rights.

The Service is not designed for storing highly sensitive personal information. You are responsible for limiting the data you provide to what is necessary for your business use of the Service.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Service, you agree that PriceLogic may collect, process, and use personal information as described in the Privacy Policy.

If you provide personal information relating to your employees, contractors, customers, suppliers, or other third parties, you represent that you have the necessary rights and notices required to provide that information to PriceLogic.

11. AI, Automation, and Analytics Disclaimers

The Service may include artificial intelligence, machine learning, automation, forecasting, classification, matching, recommendation, reimbursement, repricing, inventory, profit, or other analytics features.

These features are provided for informational and business-assistance purposes only.

You acknowledge that:

  • AI outputs may be inaccurate, incomplete, outdated, or misleading;
  • forecasts and recommendations are not guarantees;
  • profit calculations may depend on marketplace data, fee estimates, cost inputs, timing, and assumptions;
  • reimbursement estimates may not reflect amounts actually owed or paid by a marketplace;
  • inventory and pricing suggestions may not be suitable for your business;
  • automated extraction or matching may contain errors;
  • API data may be delayed, incomplete, or changed by third parties.

You are solely responsible for reviewing and verifying all outputs before relying on them or taking action.

PriceLogic does not guarantee any business outcome, profit improvement, reimbursement recovery, inventory result, advertising performance, sales increase, account reinstatement, or marketplace decision.

12. Customer Responsibilities

You are responsible for:

  • your use of the Service;
  • your marketplace accounts;
  • your compliance with marketplace policies;
  • the accuracy of your cost, supplier, inventory, fee, and business inputs;
  • reviewing reports and outputs before relying on them;
  • maintaining backups of your important business records;
  • managing user permissions;
  • safeguarding API keys and access credentials;
  • ensuring that your use complies with applicable laws.

You may not rely on the Service as your sole source of truth for tax, accounting, inventory, compliance, legal, or financial decisions.

13. Acceptable Use

You may not use the Service to:

  1. violate any law, regulation, marketplace policy (including Amazon, Walmart, Shopify, or other marketplace policies), or third-party right;
  2. access or attempt to access data, systems, or accounts without authorization;
  3. interfere with, disrupt, or overload the Service or other users;
  4. bypass rate limits, usage limits, security controls, or access restrictions;
  5. reverse engineer, decompile, copy, scrape, or attempt to derive source code from the Service, except as permitted by law;
  6. resell, sublicense, rent, lease, or provide the Service to third parties except as expressly permitted in writing;
  7. use the Service to build a competing product or service;
  8. submit, transmit, or upload malware, viruses, harmful code, or abusive requests;
  9. use the Service for spam, phishing, fraud, deceptive activity, or unlawful surveillance;
  10. collect or process personal information, including sensitive personal data, without proper rights, authorization, or notices;
  11. misrepresent your identity or authority;
  12. share API keys or credentials with unauthorized parties;
  13. use automated tools to abuse, scrape, or overload the Service;
  14. remove proprietary notices;
  15. upload or transmit unlawful, infringing, or harmful content;
  16. use the Service in a way that could damage PriceLogic, its customers, its vendors, or marketplace partners.

We may suspend or terminate access for violations of this section.

14. Marketplace Integration Terms

By connecting a marketplace account, you authorize PriceLogic to access data from that account through APIs, reports, feeds, tokens, or other approved methods.

This may include:

  • orders;
  • inventory;
  • fees;
  • settlements;
  • reimbursements;
  • product listings;
  • shipment data;
  • advertising data;
  • sales data;
  • returns;
  • supplier and purchase order data;
  • account performance data;
  • other data made available by the marketplace.

You understand that marketplace data may be delayed, incomplete, inconsistent, or inaccurate.

PriceLogic does not control marketplace APIs, permissions, reports, data schemas, outages, throttling, or policy changes.

If marketplace access is revoked, expires, or becomes unavailable, some features may stop working.

You are responsible for maintaining valid marketplace permissions and complying with all marketplace terms.

15. Beta Features

PriceLogic may offer beta, preview, experimental, or early-access features.

Beta features are provided “as is,” may be changed or discontinued at any time, and may be less reliable than generally available features.

You should not rely on beta features for critical business operations.

16. Subscription Plans and Fees

Certain parts of the Service require a paid subscription.

You agree to pay all fees associated with your selected plan, including subscription fees, usage-based fees, overage fees, implementation fees, support fees, or other charges disclosed at purchase or in an order form.

Fees are due according to the billing terms presented at checkout, in the Service, or in an applicable order form.

Unless otherwise stated, all fees are in U.S. dollars and exclude taxes.

17. Auto-Renewal

Unless otherwise stated, paid subscriptions automatically renew at the end of each billing period until canceled.

By subscribing, you authorize PriceLogic or its payment processor to charge your payment method for recurring fees, applicable taxes, and any usage-based charges.

You may cancel renewal according to the cancellation process made available in your account or by contacting support.

Cancellation prevents future renewal but does not automatically refund fees already paid.

18. Cancellations and Refunds

You may cancel your subscription at any time.

Unless otherwise required by law or expressly stated in an order form:

  • fees are non-refundable;
  • cancellation is effective at the end of the current billing period;
  • you remain responsible for charges incurred before cancellation;
  • partial billing periods are not refunded;
  • unused credits or usage allowances do not carry forward after termination unless expressly stated.

PriceLogic may provide refunds or credits at its sole discretion. Providing a refund or credit in one case does not create an obligation to do so in another case.

19. Taxes

Fees do not include taxes, duties, levies, or similar governmental assessments unless expressly stated.

You are responsible for all applicable taxes, except taxes based on PriceLogic’s income.

If PriceLogic is required to collect taxes, we may charge them to your payment method.

20. Failed Payments

If payment fails or your account becomes past due, PriceLogic may:

  • retry the payment method;
  • suspend access;
  • downgrade your account;
  • limit functionality;
  • terminate the subscription;
  • delete or restrict access to data according to our retention policies.

You remain responsible for unpaid amounts.

21. Plan Limits and Usage Limits

Your subscription may include limits on users, sellers, marketplaces, API calls, data volume, reports, AI usage, storage, connected accounts, or other usage metrics.

If you exceed plan limits, PriceLogic may:

  • restrict usage;
  • charge overage fees;
  • require an upgrade;
  • suspend excessive use;
  • contact you to adjust your plan.

We may update plan limits from time to time.

22. Price Changes

PriceLogic may change pricing, plans, or billing terms from time to time.

For existing paid subscriptions, material pricing changes will generally take effect at the next renewal period unless otherwise stated.

Your continued use of the Service after a pricing change becomes effective constitutes acceptance of the new pricing.

23. Free Trials and Promotions

PriceLogic may offer free trials, discounts, credits, or promotional plans.

We may modify or terminate promotions at any time.

At the end of a free trial, your subscription may convert to a paid plan if payment information has been provided and the trial terms state that conversion will occur.

Promotional credits have no cash value and may expire.

24. Ownership of the Service

PriceLogic and its licensors own all rights, title, and interest in and to the Service, including software, interfaces, designs, workflows, algorithms, models, reports, templates, documentation, trademarks, and other intellectual property.

Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works based on the Service except as expressly permitted by these Terms or by law.

25. License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, PriceLogic grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.

This license does not permit you to resell the Service, provide managed services using the Service, or make the Service available to third parties unless expressly authorized in writing.

26. Feedback

If you provide suggestions, ideas, enhancement requests, bug reports, or other feedback, you grant PriceLogic a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or compensation.

27. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that should reasonably be understood to be confidential, including business, technical, financial, product, customer, pricing, security, and operational information.

Each party agrees to use the other party’s Confidential Information only as necessary to perform under these Terms and to protect it using reasonable care.

Confidential Information does not include information that is publicly available, already known without obligation, independently developed, or lawfully received from a third party.

A party may disclose Confidential Information if required by law, provided it gives reasonable notice when legally permitted.

28. Security

PriceLogic will use commercially reasonable administrative, technical, and organizational measures designed to protect Customer Data.

However, no system is completely secure. PriceLogic does not guarantee that unauthorized third parties will never defeat security measures.

You are responsible for securing your own systems, devices, passwords, users, API keys, and marketplace permissions.

29. Data Retention and Export

During your subscription, you may have access to certain Customer Data through the Service.

After cancellation or termination, PriceLogic may retain Customer Data for a limited period for backup, legal, security, fraud-prevention, tax, accounting, or legitimate business purposes.

PriceLogic may delete Customer Data after account termination according to its internal retention practices, unless legally required to retain it.

You are responsible for exporting any data you wish to keep before termination or cancellation.

We are not obligated to maintain or provide access to Customer Data after termination unless required by law or agreed in writing.

30. Third-Party Services

The Service may integrate with or rely on third-party services, including marketplaces, cloud providers, payment processors, email providers, analytics tools, AI providers, and other vendors.

Your use of third-party services may be subject to separate terms and policies.

PriceLogic is not responsible for third-party services, including their availability, security, accuracy, policies, data, or performance.

If a third-party service changes, suspends, or terminates access, some Service features may stop working.

31. Support

PriceLogic may provide support through email, documentation, chat, ticketing, or other channels.

Support availability may depend on your subscription plan.

Unless expressly agreed in writing, PriceLogic does not guarantee response times, resolution times, or continuous support availability.

32. Suspension

PriceLogic may suspend your access to the Service immediately if:

  • you breach these Terms;
  • your account is past due;
  • your use creates security, legal, or operational risk;
  • your marketplace authorization is invalid or revoked;
  • we suspect fraud, abuse, unauthorized access, or misuse;
  • required by law or a third-party platform;
  • continued access could harm PriceLogic, other customers, or third parties.

We will try to provide notice when reasonable, but we may suspend access without notice when necessary.

33. Termination

You may stop using the Service at any time.

PriceLogic may terminate your account or subscription if you materially breach these Terms, fail to pay fees, misuse the Service, or create legal, security, or operational risk.

Upon termination:

  • your right to use the Service ends;
  • you must stop using the Service and API;
  • unpaid fees become immediately due;
  • PriceLogic may disable access to your account;
  • PriceLogic may delete Customer Data according to its retention practices;
  • provisions intended to survive termination will remain in effect.

34. Disclaimers

The Service is provided “as is” and “as available.”

To the maximum extent permitted by law, PriceLogic disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

PriceLogic does not warrant that:

  • the Service will be uninterrupted, secure, or error-free;
  • data will always be accurate, complete, or current;
  • marketplace integrations will always function;
  • defects will be corrected;
  • outputs will be accurate or suitable for your business;
  • the Service will meet your requirements;
  • any particular business result will be achieved.

35. Limitation of Liability

To the maximum extent permitted by law, PriceLogic will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost savings, lost business opportunity, loss of goodwill, loss of data, marketplace suspension, advertising losses, inventory losses, reimbursement losses, or cost of replacement services.

To the maximum extent permitted by law, PriceLogic’s total liability for all claims arising out of or relating to the Service or these Terms will not exceed the amounts paid by you to PriceLogic for the Service during the three months immediately preceding the event giving rise to the claim.

The limitations in this section apply regardless of the legal theory, whether based on contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if PriceLogic has been advised of the possibility of damages.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

36. Indemnification

You agree to defend, indemnify, and hold harmless PriceLogic, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your use of the Service;
  • your Customer Data;
  • your marketplace accounts;
  • your breach of these Terms;
  • your violation of law;
  • your violation of marketplace terms or policies;
  • your infringement or misappropriation of third-party rights;
  • actions taken by your authorized users;
  • your business decisions based on Service outputs.

PriceLogic may assume exclusive control of the defense of any indemnified matter, and you agree to cooperate.

37. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

38. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration, except that either party may seek injunctive or equitable relief in court for unauthorized use of intellectual property, misuse of confidential information, or security-related claims.

The arbitration will be conducted in Sheridan County, Wyoming, unless the parties agree otherwise.

The arbitration will be conducted on an individual basis. Class actions, collective actions, and representative actions are not permitted.

You and PriceLogic waive the right to a jury trial and the right to participate in a class action.

Nothing in this section prevents either party from bringing a claim in small claims court if permitted by law.

39. Injunctive Relief

You acknowledge that unauthorized use of the Service, misuse of PriceLogic intellectual property, breach of confidentiality, or security violations may cause irreparable harm.

PriceLogic may seek injunctive or equitable relief without posting bond or proving actual damages.

40. Export Compliance and Sanctions

You may not use the Service in violation of export control laws, sanctions, or trade restrictions.

You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions, and that you are not listed on any restricted-party list.

41. Government Use

If the Service is used by or on behalf of a government entity, the Service is commercial computer software and commercial documentation. Rights are limited to those expressly granted in these Terms.

42. Changes to These Terms

PriceLogic may update these Terms from time to time.

If we make material changes, we may provide notice by posting the updated Terms, sending email, or displaying notice in the Service.

The updated Terms will become effective on the date stated in the updated Terms.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

If you do not agree to updated Terms, you must stop using the Service.

43. Assignment

You may not assign or transfer these Terms without PriceLogic’s prior written consent.

PriceLogic may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

44. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

45. Waiver

Failure to enforce a provision of these Terms is not a waiver of the right to enforce that provision later.

A waiver must be in writing and signed by the party granting the waiver.

46. Force Majeure

PriceLogic will not be liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or cloud outages, marketplace outages, API failures, government actions, cyberattacks, power failures, or other events beyond reasonable control.

47. Entire Agreement

These Terms — including the Acceptable Use Policy set out in Section 13 — together with any applicable order form, Privacy Policy, or other incorporated terms, constitute the entire agreement between you and PriceLogic regarding the Service.

They supersede all prior or contemporaneous agreements, understandings, or communications about the Service.

48. Order of Precedence

If there is a conflict between these Terms and an executed written order form, the order form controls only for that specific conflict.

If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy controls only with respect to privacy-related matters.

49. Contact

For questions about these Terms, contact:

PriceLogic
Email: support@pricelogic.ai
Website: https://pricelogic.ai